Terms and conditions

Introduction

These Terms and Conditions ("Terms") are entered into by and between 1RED Casino ("we," "us," or "our") and you, the user ("you" or "your"). The purpose of these Terms is to outline the rules and guidelines for using our services.

By registering an account with us, accessing our website, mobile application, or any other service provided by us (collectively referred to as the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please discontinue using our Services.

Account Registration

To use our Services, you must meet the following eligibility requirements:

• You must be at least 18 years old (or the minimum age required by your jurisdiction).
• You must provide true and accurate information when registering for an account.
• You must not register more than one account per individual.

We may request additional documentation to verify your identity and comply with anti-money laundering regulations. It is your responsibility to ensure that your account information is kept confidential and secure.

Deposits and Withdrawals

We accept the following payment methods:

• Credit/Debit cards (Visa, Mastercard)
• E-Wallets (Skrill, Neteller)
• Bank Transfers
• Cryptocurrencies (Bitcoin, Ethereum)

Minimum deposit limits vary depending on the payment method. Please refer to our website for specific details.

Processing times and fees will be applied according to the payment method used. We reserve the right to charge a fee for certain transactions.

We are committed to preventing money laundering and terrorist financing activities. Our Anti-Money Laundering Policy is designed to identify and report suspicious activity, and we may require additional information from you to comply with these regulations.

Bonuses and Promotions

Bonuses and promotions offered by us are subject to the following terms:

• Bonuses will be credited to your account according to the promotion details.
• Wagering requirements must be met within a specified time frame (usually 30 days).
• Expiry dates for bonuses will be clearly stated, and failure to meet wagering requirements before this date will result in forfeiture of the bonus.
• Abuse of bonuses or promotions is strictly prohibited and may result in account suspension or closure.

Gameplay and Fairness

Our games use a Random Number Generator (RNG) to ensure fair outcomes. However, we cannot guarantee that our games are completely free from errors or malfunctions.

We reserve the right to limit play on any game if we suspect foul play or manipulation of the outcome.

To promote responsible gaming, we offer various tools and limits:

• Self-exclusion options allow you to block access to your account for a specified period.
• Deposit, wager, and session limits can be set according to your preferences.
• We provide links to reputable organizations that offer help and support for problem gamblers.

Responsible Gambling

We encourage responsible gaming practices and take the following steps:

• Self-exclusion options allow you to block access to your account for a specified period.
• Deposit, wager, and session limits can be set according to your preferences.
• We provide links to reputable organizations that offer help and support for problem gamblers.

Prohibited Activities

The following activities are strictly prohibited:

• Bonus abuse: exploiting bonus offers or promotions in a way that unfairly benefits you.
• Fraud, collusion, or manipulation of game outcomes.
• Use of bots or automated systems to manipulate gameplay or exploit bonuses.

Account Suspension and Closure

We reserve the right to suspend or close your account at any time if we suspect breach of these Terms. This may include:

• Voluntary account closure: you can request us to close your account, which will result in forfeiture of any pending balance.
• Breach of Terms: failure to comply with our rules and regulations may result in account suspension or closure.
• Inactivity and dormant accounts: if your account remains inactive for an extended period (usually 12 months), we reserve the right to suspend or close it.

Privacy and Data Protection

We collect personal data from you when registering an account, making deposits, or participating in promotions. This information is used solely for providing our Services and may be shared with third-party providers for these purposes.

We store your personal data securely and comply with the General Data Protection Regulation (GDPR) as applicable.

Limitation of Liability

We are not responsible for any losses incurred by you, whether directly or indirectly, resulting from:

• System errors: technical issues that may affect game outcomes or account balances.
• Third-party links: external websites or services linked to our Services that may contain viruses or malware.

Amendments and Updates

We reserve the right to modify these Terms at any time. Changes will be posted on our website, and it is your responsibility to regularly review these Terms for updates. Your continued use of our Services after changes have been implemented constitutes acceptance of the revised Terms.